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eStore Help

Before you contact us you may find the answer to your question below, if not please contact us at:

- For all product enquiries or placing an order with Pira: publications@pira-international.com
- For all technical or website enquiries: info@pira-international.com

Alternatively you can complete this online form and a member of the team will contact you. For a full list of Pira contacts click here

Frequently asked questions


I have completed my order, how do I access and download the PDF version of the product?

If the product you have bought has a digital PDF version (to check see if an 'Available for immediate download' label appears on the cover image on the product page) you can download this as soon as your order is confirmed - all you need to do is:

  1. click on the LOGIN link at the top of the page
  2. enter your username and password, if you are a new customer you will have entered these details to create your account with us. If you cannot remember your password click on the reminder link and we will send you a new password.
  3. once logged in click on the MY ACCOUNT link at the top pf page
  4. then select ORDER HISTORY form the left navigation menu - all of your orders inclusive of links to product downloads where aplicable will be displayed


If you have problem at all accessing your account or product odwnloads please email info@pira-international.com


I want to find out more about one of Pira's Market Reports?

The easiest and fasteset way to contact the Business Intelligence team is online by completing this form - alternatively you can click on the 'Enquiry' button on the relevant eStore product page and a member of the team will contact you.


I can't find the product I am looking for in the Pira eStore catalogue?

Have you tried searching the eStore on our sister site at www.intertechpira.com - IntertechPira offers broad range of publications on niche, emerging and high-growth industries such as Solar Power, Printed Electronics and Nanotechnology. If you are looking for a product in one of Pira's core industry areas complete this form and we will come back to you.


What are the post and packing charges for hardcopy delivery?

For Market Reports - per report:

UK: £10 / €13 / US$20
Rest of world: £20 / €25 / US$40

For all other publications in hard copy
(excluding subscriptions)

UK: £8 / €12 / US$12
Rest of world: £10 / €14 / US$14

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